Updated Troubleshooting (markdown)
@ -31,6 +31,19 @@ We believe the problem occurred when native support for 64-bit devices was intro
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We believe that there is an external library that is incorporated into the UVC webcam support of our software that is not 64-bit compliant. This bug was did not manifest itself in the pre-release testing and is currently only present in the release version of the v5.2 software.
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#### Problem Workaround
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##### Blocks or OnBot Java Users
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If you are a Blocks or OnBot Java user and you want to use an external web camera, then you will need a 32-bit only version of the Robot Controller app to use. Unfortunately until the 64-bit issue with the external library is fixed, you will not be able to download the Robot Controller app with webcam support from the Google Play store.
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Instead, follow these directions.
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1. Backup copies of your old Blocks and OnBot Java op modes.
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2. Download a 32-bit only version of the Robot Controller app from here.
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3. Install this 32-bit only version of the Robot Controller onto your Robot Controller device:
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- If you are a Control Hub user, follow the instructions [here](Managing-a-Control-Hub#Updating-the-Robot-Controller-App) to install the 32-bit only version of the app.
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- If you are a phone user, since you cannot use Google Play, you will have to [sideload](https://www.xda-developers.com/sideload-apps-how-to/) the 32-bit version of the app onto your Robot Controller Android phone. There are good resources on the Web that show you [how to sideload an app](https://www.xda-developers.com/sideload-apps-how-to/).
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4. After you update your Robot Controller with the 32-bit only version of the app, make sure you have a valid configuration file activated.
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5. You can now use the 32-bit only version of the app to edit an run your Vuforia-enabled op modes using an externally connected webcam.
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##### Android Studio Users
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If you are an Android Studio user, you can modify the SKYSTONE Android Studio project and remove the ARM 64-bit support. Use the following steps to remove the ARM 64-bit support from your Android Studio project:
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